1. Who we are

This website is operated under the Translia brand.

Depending on the market, service scope, and contracting relationship, the relevant Translia entity may be:

  • Translia Limited, Hong Kong
  • 北京传为文化有限公司, Beijing, China

If you have questions about this policy or want to make a privacy-related request, contact us at hi@translia.com.

2. What this policy covers

This policy explains how we collect, use, store, and share personal data when you:

  • visit this website
  • submit an inquiry through our contact form
  • email us directly
  • interact with us about potential services

3. What personal data we may collect

Depending on how you interact with us, we may collect:

  • your name
  • your work email address
  • your company name
  • the content of your inquiry
  • technical and usage information such as browser, device, IP-derived analytics data, and page activity

We do not ask for special-category personal data through this website and request that you do not submit unnecessary sensitive information through the form.

4. How we collect data

We collect data:

  • directly from you when you submit the contact form or email us
  • automatically through website analytics and similar technologies
  • from business communications that follow your initial inquiry

5. Why we use personal data

We use personal data to:

  • respond to inquiries and follow up on requested discussions
  • evaluate whether Translia is a suitable partner for the workflow or service request described
  • operate, secure, and improve the website
  • understand how visitors use the site
  • keep internal records of commercial communications
  • comply with legal or regulatory obligations where applicable

Where privacy law requires a legal basis, we typically rely on one or more of the following:

  • consent, where you voluntarily submit information or where consent is required for analytics or similar technologies
  • legitimate interests, including operating the website, responding to business inquiries, preventing misuse, and improving our services
  • steps prior to entering into a contract, where you contact us about potential services
  • legal obligations, where we must keep or disclose information under applicable law

7. Cookies, analytics, and similar technologies

We currently use website analytics tools and similar technologies to understand how the site is used and how it performs.

These may include:

  • page views
  • device or browser information
  • referral and navigation patterns
  • approximate location data derived from IP or analytics tools

For more detail, see our Cookie Notice.

8. Who we share data with

We may share personal data with service providers that help us run this website and handle inquiries, including providers for:

  • website hosting
  • website analytics
  • contact-form processing
  • font or content delivery services

Based on the current website setup, these providers may include:

  • GitHub Pages
  • Google Analytics
  • Formspree

We may also share information internally across the relevant Translia entities where needed to respond to a business inquiry or support service discussions.

We do not sell personal data.

9. International transfers

Because this website uses international service providers and because Translia operates across Hong Kong and Beijing, personal data may be accessed, processed, or stored in jurisdictions outside your own.

Where required, we aim to use appropriate safeguards and contractual or operational controls for such transfers.

10. Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including:

  • responding to inquiries
  • maintaining business records
  • protecting legal interests
  • meeting compliance obligations

If a discussion does not progress, we may retain basic inquiry history for internal recordkeeping and future follow-up unless deletion is required by law or requested by you where applicable.

11. Your rights

Depending on the law that applies to you, you may have rights to:

  • access your personal data
  • correct inaccurate data
  • request deletion
  • object to certain processing
  • restrict processing
  • request portability
  • withdraw consent where consent is the legal basis
  • complain to a relevant supervisory authority

To exercise a request, email hi@translia.com. We may need to verify your identity before acting on a request.

12. Security

We use reasonable administrative, technical, and organizational measures to protect personal data appropriate to the website’s nature and current operating model. However, no internet transmission or storage system is completely risk-free.

This website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

14. Updates to this policy

We may update this policy from time to time to reflect website changes, vendor changes, or legal requirements. The latest version will be posted on this page with its effective date.