Requesting new password

In case you forgot your password, don't panic. You can reset the password in following steps.

To request a new password,

  1. Click Request new password in the left sidebar.
  2. Enter your user name or email address.
  3. Complete Word verification (if any), and click Email new password.
  4. Check your email for the one-time login info and log in to Translia with it.
  5. Click Log in.
  6. Enter your new password in Password and Confirm Password fields.
  7. Save.

Then your password is reset.

Note: This is the only way to reset your password. For security reasons, we cannot help you reset the account if you don't have access to the registered email address.

You can also change your password from time to time for security consideration:

  1. Log in.
  2. Click Account on the top left.
  3. Click Edit then enter your new password in Password and Confirm Password fields.
  4. Save.