Thank you for the questions.

> 1) How does iClew actually work?
[V] In short it allows you to ask questions and/or give answers easily. For details, have a look at this page http://www.iclew.org/node/7.

> 2) What is it supposed to do?
[V] When you submit a question, it routes the questions who most likely know the answers. If you are presented with a question, you may answer it if you know something helpful, or simply ignore it if you don't or questions are relevant to you.

>3) What are its functions? Is it like a search engine?
[V] It is like a search engine somehow but not exactly. The search engines like Google search for the web pages that include your keyword, or questions in our case. iClew does search but it searches for PEOPLE who might know the answers.

> 4) Could you perhaps provide a screenshot of how the application works?
[V] Sure. Attached pls find the Ask a question dialog. It's so simple.

> 5) The questions that we want to ask, are they only concerned with translation? Or could other things (ie. more general things) be inquired too?
[V] You can ask any questions. It is ideal for but not limited to translation questions. However, iClew would work better if your questions are specific and include necessary details. After all, iClew is not a chat app.

Let me know if the above answered your questions. BTW, you may try asking the above questions via iClew and compare...

I would love to provide you with all information you require but unfortunately I cannot actually answer at all.
Due to the troubles I described earlier, I have uinstalled this application from my machine without having explored it. I also understood (accordingly to the technical staff of Translia) that the newer version has been applied.
As far as I understood iClew is a kind of interactive communicator between the users of Translia. It doesn't look like a search machine.
Thus, my suggestion is just to install it on your computer and explore yourself. Once I solved the problems which the application has caused, I will try to install it again.
I am sorry not being helpful. Good luck with iClew.

Harvey, firstly iClew is currnelty a Windows app so it doesn't work with Mac. We are sorry for that.

I understand your concern and would like to clarify it as below.
* We invite Translia members to try iClew but we don't want to force anyone to use it. You should download it based on your judgement and use it at your own risk - as always.
* Some users find iClew works well and some might not. While we are doing our best in improving it, we can provide the product only on an as-is basis. No guaranty.

I hope you're not frightened with the above frank answers too much :-) All software licneses say so but not all software makers dare to mention that in forum.

Anyway, I hope you find iClew is an interesting and helpful utility. In fact, your feedback, even just repressing the concerns, are helpful. Thank you!

Margo, we are really sorry for the troubles. Could you povide a bit more information about your system so that we can look into the issue?

For example, the exact version of your Wondiws, browsers, and their langauges. Thank you.